Naomi, Head of Sales and Marketing at the PxHub talks with us today about her job role and why she does what she does... If you could see one movie again for the first time, what would it be? Find out which two films Naomi would pick and what industry she started out in!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp;It is my role to manage our Sales and Marketing team and drive strategy for both departments.How did you get into doing what you do now?&nbsp;I fell into it by accident, I actually started out in the events industry but absolutely hated it.What advice would you give to someone starting out in your industry?&nbsp;&nbsp;Learn everything you can, you never know everything there is to know.If you could have dinner with one celebrity, who would you choose and why?David Attenborough, because he’s an amazing human being and has the most soothing voice.If you had 25 hours a day, how would you use your extra time?Sleeping!If you could see one movie again for&nbsp;the&nbsp;first time, what would it be and why?The Parent Trap or The Devil Wears Prada because they are my absolute favourite comfort films &nbsp;

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Years in Sales industry 

Years at The PxHub 

Motivation

Organisation

Crystal collecting 

Productivity

Head of Sales and Marketing

Naomi Tipton

Luigi, Head of Data and Analytics talks with us today about his role at the PxHub. Find out what Luigi gets up to day to day and what valuable advice he would give to someone looking to get into data and analytics.What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp;As the Head of Data and Analytics, my job is to manage the different data lifecycles that exist in the company.&nbsp;Whether it is our customer’s data, Internal data, 3rd party data, research, and development, I’m always asking these questions:How do I test this data is correct? Am I happy with what we’re capturing? What Inferences can I see? Is there a better way to structure this? Does this answer our hypothesis?This visualisation is great, but is there a more intuitive way to show/explain this?Sometimes my work means visiting clients directly to talk about their data and insights we’ve discovered. Other times I am locked away in our data lab working on our data infrastructure and curating and refining datasets. Some of my favourite moments, come from talking to Rob and Nick about the art of the possible, and designing tools for the future!How did you get into doing what you do now?&nbsp;My first office job was doing data entry into databases. From then on, I learned how to query them, and then how to build them. As I grew in skills and confidence, there was a growing need for people who could manipulate and handle multiple sources of data for meaningful insights and outputs.When I first started, the language around this process was only spoken by a few people in the organisation. Initially, we used this data to instruct on how to proceed with processes, then eventually, the data became intelligence and insights for data-driven decision making.What advice would you give to someone starting in your industry?&nbsp;&nbsp;There’s never been a more exciting time to get into this industry than now! There are so many paths and avenues, although I do think a solid foundation of systems thinking, relational databases, and basic data structures help!There are also, so many famous, important (and free!) datasets out there, I would recommend getting stuck with learning how to manipulate the data and experiment with visualising! Getting a good handle on the various techniques and tools will increase your ability to be able to interrogate the data, and start asking questions, by which you will use the data to try and answer. Once you feel comfortable, try, and build a portfolio that demonstrates your techniques and thinking!

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Years in industry 

Productivity 

Music 

Humour

Head of Data and Analytics

Luigi Ho Tien Ton 

Jemma, our Client Success Manager talks with us today about her role at the PxHub, how she got into her job role and what advice she would give others interested in client management. Are you a foodie? Find out what Italian dish Jemma would choose to eat every day if she had to!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp;I''m Jemma, and I am the Client Success Manager for The People Experience Hub; I manage all of our Clients Accounts, and we are getting more every day. (Well done, Sales!) I make sure that <a href="https://blog.hubspot.com/service/customer-success-team">the customer success team</a>prioritises the <a href="https://blog.hubspot.com/service/customer-needs?_ga=2.38267619.1148770831.1562332271-933118289.1529345498">customer's needs</a> and goals. That''s why a <a href="https://blog.hubspot.com/service/customer-first-strategy?_ga=2.38267619.1148770831.1562332271-933118289.1529345498">customer-first strategy</a>  is essential for businesses, regardless of the industry they belong to.&nbsp;My top six. (Although there are plenty more!)&nbsp;<ol><li>Advocate for the company.</li><li>Onboard new customers.</li><li>Follow up on renewals.</li><li>Encourage upsells and cross-sells.</li><li>Build relationships between customers and the support team.</li><li>Be the voice of the customer.</li></ol>As well as spinning plates for our amazing clients, I try and take of the team here at PXHub; I love helping people and being someone who can lend an ear if you need it.&nbsp;&nbsp;How did you get into doing what you do now?&nbsp;I have always been in the events industry; I have been an Events Manager as well as a Wedding Planner/ Coordinator for most of my working life. However, the pandemic changed all of that and I found my home with The People Experience Hub as their CSM. Customer service is where I have always been, whether it’s the events industry or HR, I love it.&nbsp;&nbsp;What advice would you give to someone starting in your industry?&nbsp;&nbsp;Keep learning, you never know everything. Also give whatever you’re doing 100%, people can tell when your heart isn’t truly in it, you should love what you do.&nbsp;&nbsp;You have to sing karaoke, what song do you pick?&nbsp;There are a lot of songs out there that don''t make sense, but make you feel good when you sing along to them, Macklemore’s ‘Can’t Hold Us’ is one of them or Bohemian Rhapsody by Queen. (‘Bismillah! No, we will not let you go!’ ‘Let him go!’)&nbsp;Which actor/actress would you want to play you in the movie about your life?&nbsp;Probably Emilia Clarke (from Game of Thrones, Me before you and Last Christmas) She’s quirky and hilarious and I think she would play my weirdness well.&nbsp;&nbsp;If you had to eat one meal every day for the rest of your life, what would it be?&nbsp;&nbsp;Carbonara… because, well… it’s an amazing creamy pasta. I’m a sucker for great Italian food.&nbsp;

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Years in Customer  Service / Hospitality

Years at The PxHub

Tea / Coffee making 

Cheerleading

Kickboxing / MMA

Client Sucess Manager

Jemma Davies

Today, we talk with Savannah, our Marketing Executive to find out more about&nbsp;her job role at the PxHub and why she does what she does.&nbsp;&nbsp;Discover how Savannah got into Marketing and how she would spend her extra hour of the day!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp; As a marketing executive, my role is to promote our platform and business across social channels via educational, informative, and personable content. I'm also involved in offline marketing campaigns, ensuring branding is kept consistent throughout. I also make TikTok videos … <a href="https://www.tiktok.com/@thepeopleexperiencehub?is_from_webapp=1&amp;sender_device=pc">@thepeopleexperiencehub</a>.How did you get into doing what you do now?&nbsp; I studied various marketing modules within my Business and Media A-Levels, took an interest in applying for a digital marketing apprenticeship and after decided this was the career I wanted to pursue!What advice would you give to someone starting in your industry?&nbsp;&nbsp; Don’t stop learning, stay up to date with trends and research other marketing materials as much as possible!If you could have dinner with one celebrity, who would you choose and why? Gemma Collins. Although some may disagree, she is an icon and there wouldn’t be a dull moment!If you had 25 hours a day, how would you use your extra time? Probably procrastinating on TikTok.

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Years in the industry

Sarcasm 

Procrastination 

Phone addiction 

Senior Marketing Executive

Savannah White

Rob, our COO and People Science Director talks with us today about&nbsp;his job role at the PxHub and why&nbsp;he does what&nbsp;he does.&nbsp;Find out which star from the Big Breakfast Rob has been described as and how he got into his role now!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp; I'm our COO and People Science Director, so have two roles really. As People Science Director my role is to make sure that the work we do and the insights we deliver for our clients are grounded in evidence, including external theory/research and data analysis. My role as COO, as a startup, is about making sure that we are equipped as a business to deliver on our future goals.How did you get into doing what you do now?&nbsp; The road to the PXHub has been a long and winding one! Over the last 20-odd years I've been in sport psychology, IT consulting, business change, OD, HR, general management and even sales operations. I think that the breadth of experience is crucial now, because the challenges are many and varied, particularly as we think about scaling up. I met Nick when I was working in HR and he pitched the forerunner to the PXHub to me, and I was an advisor before I jumped on board fully.What advice would you give to someone starting out in your industry?&nbsp;&nbsp; My first response to that is "which industry?". I could say I''m in HR, business psychology or tech. But I think that points to my advice, which is not to have too much of a fixed view of what your career will or should be, and to embrace opportunities even if you''re not sure where they''ll lead you.Have you ever been told you look like someone famous, who was it? Loads, funnily enough. But always different. So I think that just means I'm kind of average. But, I was once described as a fat Richard Orford from the Big Breakfast (for those of a certain age). I turned on the telly to check for myself and thought "OMG!" it''s true. A proper doppelganger.

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Tea/Coffee making 

Swimming

Singing

COO and People Science Director

Rob Robson

Today, we talk with our&nbsp;CEO,&nbsp;Nick, to find out more about&nbsp;his job role at the PxHub and why&nbsp;he does what&nbsp;he does.&nbsp;Find out what advice Nick would give to others starting out in the industry and who his Frozen look-a-like star is!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp; I am the CEO and Founder, I get involved in a lot of the day-to-day workings and strategy for the business. Working with our Dev, and Client Success teams to ensure that our clients get a great experience and also with Naomi and Rob in the leadership team so we can help each other do our best.How did you get into doing what you do now?&nbsp; I have been in HR and tech roles since 2000 and at some point, I decided that we could do this better and started a business to do just that.What advice would you give to someone starting out in your industry? Think critically about what you are doing, think about the human(s) that may be impacted by your actions/words/decisions – slow down, the world will ask you to go fast, but that is where you will make mistakes.If you had to eat one meal every day for&nbsp;the&nbsp;rest of your life, what would it be? Curry.&nbsp;Specifically – Panner Dansak, Sag Aloo, Mushroom Rice and a Garlic NaanYou have to sing karaoke, what song do you pick? Meatloaf – Paradise by the Dashboard lightHave you ever been told you look like someone famous, who was it? Oaken from Frozen

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Nut allergies

Colour blindness

Karaoke Skills

Meat Eating

CEO 

Nick Court

Today, we talk with our&nbsp;Full Stack Web Developer,&nbsp;Jack, to find out more about&nbsp;his job role at the PxHub and why&nbsp;he does what&nbsp;he does.&nbsp;Find out what classic film is Jacks favourite and how he gives the PxHub clients the best experience possible!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp; My role as a developer for The People Experience Hub is to create and manage systems that allow our customers to engage and grow their people experience.&nbsp;How did you get into doing what you do now?&nbsp; I’ve always enjoyed problem-solving and that skill translated well into what is now my career. I discovered Adobe Dreamweaver for the first time when I was a teenager, so my interest spiralled from there.&nbsp;What advice would you give to someone starting in your industry?&nbsp;&nbsp; You can never explore and learn enough but don’t let that get you down. The internet is a free and rich resource where developers alike at there to help each other. Always ask questions and learn from your errors. Never copy and paste!&nbsp;If you could ever see one movie again for the rest of your life, what would it be and why&nbsp; My all-time favourite film and one I’d happily watch for the rest of my life is The Goonies. I recently watched it with my son and we were both laughing still.&nbsp;If you could have dinner with one celebrity, who would you choose and why?&nbsp; I would choose to have dinner with Professor Brian Cox, I like listening to things I have no idea about and learning something new. I recently watched him on YouTube explain The Science Behind Don’t Look Up, kind of eye-opening.&nbsp;

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Tea making 

Coffee making 

Daily naps

Full Stack Web Developer

Jack Stride

Today, we talk with Head Of Business Development,&nbsp;Ted, to find out more about&nbsp;his job role at the PxHub and why&nbsp;he does what&nbsp;he does.&nbsp;Find out the best piece of advice Ted has been given.What do you do for the PxHub?My role is about creating an environment that helps people understand why our product works and how it can actually help them. I'm super lucky, I get to work directly with HR leaders and businesses on their employee feedback journey, as well as keeping a foot in marketing and brand too.&nbsp;How did you get into doing what you do now?&nbsp;How long have you got? 🤣 My career journey has been very wibbly-wobbly, having worked in different sectors and roles across sales, service, and marketing. Since my 20's I've had a strong passion for creating working environments that don't suck - a personal goal being to create teams that I wish I'd joined way back when. It's this passion that leads me to the HR and employee engagement space, and so it's a natural progression for me to land at an industry-leading business like the People Experience Hub.&nbsp;What advice would you give to someone starting out in your industry?&nbsp;&nbsp;Become an SDR. It's a bloody hard job, but I learned more in the 3 years I did that than I've learned in the rest of my career combined. You get to see the inner and outer workings of a business, will learn how to handle situations and challenges you never thought you could manage, and ultimately set yourself up for a really interesting career.&nbsp;If you could have dinner with one celebrity, who would you choose and why?Hank Green. You might know him as one half of the Vlogbrothers (his brother John Green is also a legend), or as the founder of VidCon, or the Founder of DFTBA.com, or the founder of SciShow... or maybe even just from TikTok. I've been following him since the early days of YouTube, and his viewpoints on life, the universe and everything in it are beyond fascinating to me.If you had to eat one meal every day for&nbsp;the&nbsp;rest of your life, what would it be?It's a bit boring, but Pizza - there are almost no bad toppings and I can think of very few occasions that are not made better by having a big cheesy pizza there. Lush.&nbsp;What’s&nbsp;the&nbsp;best piece of advice you have ever been given?There are so many that I could write a book (and I probably will one day), but there's a quote from one of my favourite movies of all time that has become kind of a mantra to me; "Be excellent to each other". Had to find better advice than this. &nbsp;

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Head of Business Development

Ted Hewett

Darren, our Client Success Executive at the PxHub talks with us today about his job role and why he does what he does... If you had to eat one meal every day for the rest of your life, what would it be? Read which dish Darren would choose!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp;I''m Darren, and I am the Client Success Executive for The People Experience Hub; I assist all of our Clients with any and all assistance they require to ensure a smooth journey with the PxHub, I help our clients with problem solving, data cleansing, survey support and much more.How did you get into doing what you do now?&nbsp;I have a lengthy background in the retail and logistics industry where I acquired many skills, the role excited me when I came across it being advertised, and with new challenges and opportunities, it seemed to be an ideal role for me, how right I was!What advice would you give to someone starting out in your industry?&nbsp;&nbsp;Listen to your clients, embrace change and challenge and enjoy the journey.If you had to eat one meal every day for the rest of your life, what would it be?My pasta Bolognese, it’s world-famous!Which actor would you want to play you in the movie about your life?Bruce Willis, I also have no hair.You have to sing karaoke, what song do you pick?Frank Sinatra – I got you under my skin, simply a favourite and special to myself and my partner Kate. &nbsp;

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Client Success Executive

Darren Watts

Today, we talk with Sara, our Client Success Executiveto find out more about&nbsp;her job role at the PxHub and why she does what she does.&nbsp;Find out what film Sara would choose to watch for the first time again!What do you do for&nbsp;The&nbsp;People Experience hub?&nbsp;&nbsp;I'm a Client Success Executive. Essentially, I help set surveys, life cycle surveys, data cleanses and help desk. &nbsp;How did you get into doing what you do now?&nbsp;I did a Bachelor's degree in Business and Human Resource Management and figured out what interested me the most and decided to do a Master's degree in Business and Organisational Psychology - I'm still studying this at the moment and so far I've been finding it super interesting! &nbsp;&nbsp;What advice would you give to someone starting in your industry?&nbsp;&nbsp;Challenge yourself. It's not about being better than anyone else, it's about every day trying to be a better version of yourself. &nbsp; &nbsp; &nbsp;If you could see one movie again for&nbsp;the&nbsp;first time, what would it be and why? &nbsp; &nbsp; &nbsp;Honestly? I would love to be able to watch the Hannah Montana movie like it was the first time watching it, might be cheesy but it was part of my childhood and always made me so happy to watch and sing along.&nbsp;If you had to eat one meal every day for&nbsp;the&nbsp;rest of your life, what would it be? &nbsp;&nbsp;Rice. Love rice with every meal. Could eat it for breakfast, lunch and dinner, no problem. &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp; &nbsp;

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Sara Trafaria

Meet the team